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Talk to a real person in Queenstown
Call, write, or drop into the office at Remarkables Park. Send the form below and it lands straight on the desk of whoever will plan your trip — no ticket queue, no bots.
Mon–Fri 9:00–18:00, Sat 10:00–14:00
Replies within one business day
Sat 10:00–14:00 · Sun closed
Tell us about the trip
Rough ideas are fine — "two weeks, somewhere warm-ish, good food" is a perfectly valid brief. We'll come back with questions and a draft route.
Prefer to talk in person?
The kettle's on weekdays from nine. Find us at Suite 305, Building 7, Remarkables Park Town Centre — look for the gold door.
Your message lands with the right person
Trip design — Dan
New itineraries, route changes, "is this worth it" questions. Dan reads everything that mentions destinations.
On-trip support — Tom
Already travelling with us? Tom handles live changes, weather rebooks and anything urgent mid-trip.
Remarkables Park, third floor, gold door
We're above the café strip — five minutes from the airport, ten from the lake. Drop in for a route chat or just to raid the map wall; there's always coffee and usually someone's planning board to peek at.
- Free parking right outside Building 7
- Wheelchair accessible — lift to level 3
- Video calls available if you're overseas
Quick answers
The sooner you write, the sooner we plan
Still browsing? Have a look at our trips or meet the team — otherwise, the form above is the fastest way in.